How to file a civic complaint that gets acted on
The channel that creates a record, what an engineer needs, and the three moves that turn a grievance into a case.
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Updates and stories from the Forum
Guides, explainers and news from the Gurugram Vision Forum: how the city's civic machinery works and what the Forum is fixing.
Your ward councillor: what they can do, and what they cannot
Gurugram elected 36 councillors in March 2025. What the office controls, and how to work with it.
The 21-day rule and other deadlines the government set for itself
Statutory timelines you can quote back: CPGRAMS, Right to Service, RTI, power supply, GRAP.
Segregate at source: what the 2016 rules ask of every household and society
Around 1,100 tonnes a day, most of it unprocessed. Half the fix is in residents' hands.